Privacy Policy

At Tromsolove AS, we take privacy seriously. This privacy policy describes how we collect, use, and protect your personal data in accordance with the Personal Data Act and GDPR (General Data Protection Regulation). By using our services, you consent to the processing of your personal data as described in this policy.

  1. Data Controller
    Tromsolove AS, organization number 933 818 187, is the data controller for your personal data. If you have questions about how we process your personal data, you can contact us at:
    Address: Storgata 81b, 9010 TROMSØ
    Email: post@tromsolove.com
    Phone: +4797095541
  2. What Personal Data We Collect
    We collect personal data that is necessary to provide our services. This may include the following types of information:some text
    • Contact Information: Name, email address, phone number, mailing address.
    • Customer Data: Information related to your orders and transactions with us.
    • Communication: Correspondence via email, phone, or other communication channels.
    • Technical Information: IP addresses, browser type, and information about how you use our website or services (e.g., via cookies).
  3. Purpose of Processing Personal Data
    We process personal data for the following purposes:some text
    • Customer Management: To fulfill our agreements with you, including service delivery and customer support.
    • Marketing: To send you relevant information and offers, provided you have consented to this.
    • Service Improvement: To improve our products and services based on user analysis.
    • Legal Requirements: To comply with legal obligations, such as accounting and record-keeping.
  4. Legal Basis for Processing
    The processing of your personal data is based on the following legal grounds:some text
    • Consent: When you have given your consent for specific purposes, such as for marketing.
    • Contract Fulfillment: To provide services in accordance with the agreement we have with you.
    • Legal Obligations: When we are required to process personal data to comply with laws and regulations.
    • Legitimate Interests: In certain cases, we process personal data based on a balancing of our legitimate interests and your privacy.
  5. Sharing of Personal Data
    We only share personal data with third parties in the following cases:some text
    • Service Providers: We may share information with our partners who assist us in providing our services (e.g., IT providers and payment solutions). These third parties are not entitled to use your personal data for their own purposes.
    • Authorities: We may be required to share personal data with public authorities due to legal obligations.
    • Other Parties: In connection with a potential merger, acquisition, or sale of the company, your personal data may be transferred to new owners or partners.
  6. Storage of Personal Data
    We store your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. When we no longer need the information, it will be securely deleted.
  7. Your Rights
    As a data subject, you have the following rights:
  8. To exercise your rights, you can contact us via email at post@tromsolove.com.
  9. some text
    • Right of Access: You have the right to know what personal data we have stored about you.
    • Right to Rectification: You can request that inaccurate or incomplete information be corrected.
    • Right to Erasure: In certain cases, you can request that your personal data be deleted.
    • Right to Restrict Processing: You can ask us to limit the processing of your data under certain circumstances.
    • Right to Data Portability: You have the right to have your personal data transferred to another service provider.
    • Right to Withdraw Consent: If processing is based on consent, you can withdraw this consent at any time.
  10. Cookies
    We use cookies on our websites to enhance user experience and collect information about how visitors use our pages. You can manage or disable cookies in your browser, but please note that this may affect the functionality of the website.
  11. Security
    We have implemented necessary technical and organizational measures to protect your personal data from unauthorized access, alteration, and deletion.
  12. Changes to the Privacy Policy
    We may update this privacy policy from time to time. Changes will be published on this page, and significant changes will be communicated directly to you via email or other appropriate means.
  13. Contact Information
    If you have questions or wish to exercise your rights, you can contact us:
    Tromsolove AS
    Address: Storgata 81b, 9010. TROMSØ
    Email: post@tromsolove.com
    Phone: +4797095541